Create awesome connection with clear, confident communication
Hey there, I’m Laura Leigh Chapman, branded the “Comms Legend” by my clients.
I’m a communications strategist, mentor and trainer for creative folk and organisations in the arts, culture, entertainment, and media.
I know how it feels when you’re struggling to connect with people; when your message isn’t quite landing as you want it to; or when you feel you can’t express all you have to offer.
I also know the power in creativity, the arts and culture to inspire, move, comfort, educate, and provide a ‘home’ space to those who need it most.
My background and experience means I’m in a unique position to combine communication and creativity. I want to use this to help you clearly and confidently communicate to create awesome connection. The kind of connection that makes a real difference for your right fit folk and helps achieve the big ambitions you have for your work.
My ‘Comms Legend Framework’ helps you get strategic in all the ways you communicate and connect.
Whether you’re a creative individual, small business, medium or large organisation, or you’re getting my support through mentoring, workshops, audits, strategy or project work, getting strategic with your communication means you can…
Reflect your values, purpose, mission and vision in all the ways you interact.
Create the roots and foundations that help you connect with the kind of people you want to have as clients, customers, partners, or employees.
Get intentional, stay focused and consistent; engage people; achieve your short-term objectives and work towards your long-term aims.
Comms Legend Framework
A taste of the communication goodness I can help you with
Clear
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The beliefs that sit at the heart of what you do and how they determine everything you say and do (and don’t say and do!).
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Using your values to determine how you communicate and connect with your people (clients, customers, suppliers, partners, employees, etc).
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Your purpose, vision and mission, and using them to help guide how you work, including things like your boundaries and the experience you give people.
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The key messages that define your clear and distinct brand identity - the what, why, when, how, who of you work - and what all of that means for your people.
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Telling the story of how what you do benefits folk, the change or experience it can give them, and how you want them to feel.
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How you're setting the tone in your work so you stand out and folk can easily identify you, get to know and trust you.
Click on each title to read the descriptions.
Connected
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Identifying what you want to talk about in your communications - what you want to be known for - and using that to create a content strategy.
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Developing a clear view of your people and identifying when, where and how to connect with them.
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The methods of communication you’re using to connect with your people and share about, market and promote your thing and how to create your own unique content drumbeat.
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Understanding what you're aiming to achieve with your communications to help you intentionally work towards clear outcomes.
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Putting all that good strategic communication stuff into action and giving you structure to support your new approach.
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Understanding how your communications are landing and identifying any areas you need to change or improve.
Click on each title to read the descriptions.
Get strategic with the Comms Legend and create lasting impact that makes a real difference
Work with me
Whether you want to work through every element of the Comms Legend Framework or pick and choose areas that need a bit of focus, I’d love to help you clearly and confidently communicate to create awesome connections.
Work together - individuals
Creative freelancers, solo-entrepreneurs, practitioners, and small businesses.
Legendary learning
Want to work through a few topics from the Comms Legend Framework or maybe the whole thing? Grand, I’ve got some awesome package deals for you. Pick and mix the bits you need for self-paced, concise, snappy learning to help you get strategic with your communications.
The Comms Legend Audit
My “do it yourself” communication audit helps you figure out what you’re actually doing at the mo’ to communicate and connect with people, where you may have gaps, what you could do to fill them, and why it all matters.
One-to-one strategy, mentoring, and training
Go deep with a bespoke 3 - 6 month communication package.
Get some afternoon communication delight during a half day with me.
If it’s quickie communication action you’re after then book in for a 90 minute session.
Work together - organisations
Leaders, managers, comms pros, projects and teams in medium and larger size creative businesses.
Workshops
Using my Comms Legend Framework, I can host workshops for your team, event, leadership group or for more specific personal and professional development. This could be a session on a particular topic, or a package of learning sessions; any element of my framework can be tailored to work for your needs.
Review and report
A bespoke communications review and report, tailored to fit your organisation. Combining questionnaires, focus groups, interviews and observation, the review will help you get to grips with what’s working well and what you could be doing differently to ensure your communications engage your people and align with your strategic goals.
Short-term strategic communication projects
I also offer bespoke support for things like, setting up your organisation or project communication strategy, developing messaging, creating communication products, and managing change communication. Let’s chat about how I may be able to help you with a tailored package of short-term strategic communication support.
Mentoring support for leaders, managers and comms pros
A one-off session to help you get clear on something; longer sessions to dig into how you’re engaging people; or a package of extended mentoring to support you in getting increasingly more strategic with your communications, I can create a bespoke package to meet your needs.
“Laura is an absolute joy to work with, she manages to cut through so much in helping you understand comms approaches and strategies to enable messages to be delivered with impact - she is a great teacher and leaves you with lasting understanding and skills.”
— Ruth Denyer, Director Production Health & Safety at Netflix
“Working with Laura allows me to draw all the pieces muddled up inside my head out into the world, get some alignment and a fresh perspective. Thank you for your generous wisdom Laura and insightful suggestions that help me become so very clear around what I am trying to say. I feel confident and excited about my offerings!”
— Shannon Reed, Mockingbird Makes
“You've done a brilliant job of marshalling everything, writing with real care and precision and then pulling us all together and making everyone feel properly involved. Faultless in fact. So thank you.”
— John Whiston, MD, ITV Continuing Drama
Sharing stories through your creativity helps us all learn and grow.
Growing up in creative environments in Bristol, UK and beyond, helped me foster an understanding of the power of voice; of being clear, and of listening as well as being heard.
I brought all of this with me into my communications career, where I worked to improve the experience for people on the receiving end of any message and to ensure communication was delivered in the most sensitive, respectful and well thought out way possible.
In 2017, I decided to go solo and started my own business. After much experimentation, some incredible experiences and huge learning along the way, I’ve landed here today with a business I love, supporting different types of creative folk in the arts, culture, entertainment, and media.
I combine my creative background with my communications knowledge, skills and experience to help you clearly and confidently communicate to create awesome connection. And I do that by helping you get strategic, in a way that works for you and your people.
I believe in a world where we are all able to live our own one unique and beautiful life in all of its fullest colour. This is reflected in my core values, which are vital to me and sit at the heart of everything I do.
Check out my values and how they determine how I work, what I offer and how I communicate.
I am working to change the way we think, feel and talk about communication, messaging and brand in the creative world.
My big dream is for this to help change how we connect with ourselves and others.
Get my Honest Words email letters
My regular Honest Words email letters are where I share insights on communication and connection, prompts and ideas to help you get clear, sincere stories on showing up in this world, and creative highlights to bring some joy. If you sign up to receive my letters you also get first access to all my latest offers, plus exclusive goodies.
If you’d like to receive all that goodness in your inbox, I’d love to share my Honest Words with you.
Comms Legend in conversation
Check out these awesome podcast episodes where I am chatting about all things clarity, connection and confidence.